Shipping & Delivery

DELIVERY

AUSTRALIA

For shipping within Australia, we use Australia Post. Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel clicking on the link provided in the dispatch email.

 All goods purchased through www.charmae.com.au will be dispatched within 1-3 working days.

  • FREE EXPRESS SHIPPING via Australia Post for our Charmae family.

NOTE: We cannot be held liable for any delay in delivery. The above time is a guideline provided to us by Australia Post. On a rare occasion, your order can arrive outside of the estimated time frame. 

 INTERNATIONAL

For shipping Outside of Australia, we use Australia Post. Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel clicking on the link provided in the email.

All goods purchased through www.charmae.com.au will be dispatched within 1-3 working days.

All International deliveries must be signed for. Please ensure your delivery address is attended between 9am and 5pm.

  • Standard shipping via Australia Post is a flat fee $20
  • Express shipping New Zealand flat fee of $20
  • Express shipping United States of America flat fee of $30
  • Express shipping Rest of World (3-5 days) flat fee of $40
  • Free Express Shipping for Orders over $1000

NOTE: We cannot be held liable for any delay in delivery. The above time is a guideline provided to us by Australia Post. On a rare occasion, your order can arrive outside of the estimated time frame. 

SHIPPING RESTRICTIONS 

Due to postal restrictions we regret to advise that C h a r m a é   is unable to deliver to the following Countries: Algeria / Iran / Korea / Pakistan / Russia / Syria

 INTERNATIONAL TAXES AND DUTIES

Different rates apply to different locations.
Customs and duties may apply to international orders.

C h a r m a é  cannot provide the amount these charges will be or be responsible for payment of these charges. Duties and taxes are the responsibility of the customer and we recommend you check your local customs website for estimated costs.

C h a r m a é  reserves the right to deduct any return costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid. 

GIFT WRAPPING & MESSAGE - COMING SOON

We are delighted to offer you a beautiful gift box with card for orders purchased as a gift.

Please select Gift wrapping when checking out and fill in your personalised message.

A $10 fee will be added to your order when you finalise your cart.